INTRODUCTION TO THE FAMILY SELF- SUFFICIENCY PROGRAM

Skip to locations.

Program Overview
The Family Self-Sufficiency (FSS) Program is a federally mandated program designed to assist families in public housing and Housing Choice Voucher (Section 8) programs to achieve self-sufficiency over a 5- to 7-year period and to end dependency on welfare assistance. HOC's FSS Program began in 1993.

FSS Program Features: Eighteen-Year Success Highlights (as of August 2011):
  • FSS's successful participants are all now employed at a livable wage and free from welfare cash assistance;
  • A total of 731 FSS families have successfully graduated and completed their career goals, 131 of whom (18%) have purchased homes;
  • 1/4 of the FSS families who have purchased homes advanced from welfare assistance to home ownership within 5 years;
  • 1/3 of all FSS graduates advanced from unemployment/welfare assistance to self-sufficiency;
  • Average earned income of FSS graduates increased from $12,067 to $29,788 annually- the average increase in earnings nearly tripled (now earning an average of $14.32 per hour); 80% took college, job skills or technical training while enrolled in FSS; 30% completed college, technical training, or GED (high school equivalency) while in FSS;
  • Of the currently enrolled FSS families, 60% are employed, 40% of whom were welfare or unemployed families.
Lessons Learned:
  • The link between housing and social services is inextricable. Housing provides the stability which allows families to focus on career development and self-sufficiency;
  • Intensive case management is critical to success;
  • Low income families, often unskilled and without significant job histories, need a minimum of five years to become self- sufficient;
  • Funds to assist participants with transportation, child care, books and tuition are essential in helping eliminate obstacles which often stand in the way of success.
Get more information from the FSS Coordinator.

[Thinking about volunteering?][ Up to the beginning of this document][ Return to FSS home page]
*Read a guide to terminology



COUNTY SERVICE LOCATIONS

The main office of HOC (Housing Opportunities Commission) including the administrative office of FSS is at 10400 Detrick Avenue, Kensington, MD.

Along Connecticut Avenue, Ride-On buses are the 5 & 6; Metrobuses are the L7 & L8.

detrick map
HOC also has these Family Resource Centers:
Emory Grove Family Resource Center
8105 Morning View Drive
Gaithersburg, MD 20877
(301) 869-7330 or 929-2379
(301) 869-7331 (fax)

Middlebrook Square Family Resource Center
11207 Sibley Terrace
Germantown, MD 20876
(301) 972-1947
(301) 353-1159 (fax)

Jean A. Smith / Washington Square
Family Resource Center
8343 Fairhaven Drive
Gaithersburg, MD 20877
(301) 869-5221
(301) 869-5222 (fax)

Town Center Place Family Resource Center
3559 Bantry Way
Olney, MD 20832
(301) 774-3499 or 774-1574
(301) 570-1546 (fax)

Georgian Courts
3600 Bel Pre Road
Silver Spring, MD 20906
(301) 460-6022

Tanglewood
8902 Manchester Road
Silver Spring, MD 20901
(301) 495-0984

Tony Davis Family Resource Center
Seneca Ridge
19568 Scenery Dr.
Germantown, MD 20876
240-773-9349
301-916-2999 (fax)

 

HOC also has two Customer Service Centers. They provide residents’ services including "emergency assistance" and recertifications. Up- County residents will use 101 Lakeforest Blvd, #200 (across from Lakeforest Mall), Gaithersburg (240-773-9009). The Silver Spring Center is at 8241 Georgia Ave., 2nd floor.


The Montgomery County Department of Health and Human Services (HHS) has offices located around the county. Services are regionalized into three main areas: Up-County (Germantown area), Mid-County (Rockville area), and Down-County (Silver Spring area).
First contact with the support is normally provided through the Service Eligibility Unit (SEU) Monday - Friday, 8 am - 4 pm.
For more information on locations and directions on how to get to each HHS location, see the HHS Website (and return here with your "back" button).

      Up-County/Germantown
Germantown Regional Services Center, 12900 Middlebrook Road <+>240-777-3380 (SEU 240-777- 3591)

      Mid-County/Rockville
Mid-County Health and Human Services Building, 1301 Piccard Drive
Mid-County Health Center, 1335 Piccard Drive <+>240-777-3987 (SEU 240-777- 3120)
Children's Resource Center, 332 W. Edmonston Road
401 Fleet Street, Rockville
401 Hungerford Drive, Rockville
751 Twinbrook Parkway

      Down-County/Silver Spring
Silver Spring Health and Human Services Center, 8818 Georgia Ave.
Silver Spring Health Center, 8630 Fenton Street <+>240-777-3160 (SEU 240-777- 3066)
Dennis Avenue Health Center, 2000 Dennis Avenue
Progress Place, 8210 Colonial Lane
TESS Center, 8513 Piney Branch Road

<+> These three, above, are designated as community health centers, open Monday through Friday from 8:00 a.m. to 4:00 p.m.
An additional community health center is provided at the Mid- County Services Center, below, 240-777-1621.

HHS also has an office in the building that houses the Eastern Montgomery County Regional Services Center at 3300 Briggs Chaney Road; Silver Spring, MD 20904; phone 240-777-4470. This office provides limited services: income support and HOC contact including emergency housing services.

Montgomery County Regional Services Centers
These five centers offer services distinct from the HHS and other Resource Centers, above.   Contact them about the services and training they offer, e.g., English language and computer classes, job information, immigration counseling, and resource referral.
Check the web site for these centers for maps, e-mail addresses, and other contact information.
1. Bethesda-Chevy Chase
4805 Edgemoor Lane
Bethesda, MD 20814
301-986-4325
TTY: 301-986-4327
FAX: 301-657-0607
4. Silver Spring
8435 Georgia Avenue
Silver Spring, MD 20910
301-565-7300 (Voice)
Maryland relay (for the hearing impaired): 1-800-735-2258
FAX: 301-565-7365

2. Eastern Montgomery
3300 Briggs Chaney Road
Silver Spring, MD 20904
240-777-8400
5. UpCounty
12900 Middlebrook Road
Suite 1000
Germantown, MD 20874
240-777-8000
TTD: 240-777-8002   FAX: 240-777-8001
3. Mid-County
2424 Reedie Drive
Wheaton, MD 20902
240-777-8100
TTY: 240-777-8100   FAX: 240-777-8112


Note that, at 3300 Briggs Chaney Road, there are two separate offices. The Regional Services Center is reached at 240-777-8400; HHS is reached at 240-777-4470.

ONE-STOP EMPLOYMENT CENTERS provide résumé assistance, classes, and more under the wing of MontgomeryWorks. ---

WHEATON:
(Westfield South Office Building)
11002 Veirs Mill Road
Wheaton, MD 20902
      Phone: (301) 946-1806
HOURS OF OPERATION:
Monday Thursday       8:30 a.m. - 5:00 p.m.
Friday       8:30 a.m. - 3:00 p.m.

LAKEFOREST MALL:
701 Russell Avenue
Gaithersburg, MD 20877
      Phone: (301) 519-8253
HOURS OF OPERATION:
Monday Friday       9:30 a.m. - 9:00 p.m.
Saturday       11:00 a.m. - 7:00 p.m.
Sunday        12:00 p.m. - 5:00 p.m.


GILCHRIST CENTER FOR CULTURAL DIVERSITY:
(formerly at 11319 Elkin St., Wheaton) has moved to the following two new locations:
Wheaton Library 1st Floor
11701 Georgia Avenue
Wheaton, MD 20902
Office Hours:
Tuesday thru Thursday: 4:30 – 7
Saturday: 10 am – 2 pm
Mid-County Regional Services Center
2424 Reedie Drive, Suite 220
Wheaton, MD 20902
Office Hours:
Monday thru Thursday: 9 am – 4 pm

Call 240-777-4940.

Gilchrist also has an office at the Upcounty Government Center, 12900 Middlebrook Road, Germantown. Also 240-777-4940.
ESL classes: Mon, Wed, Fri, 9 am - noon
Information and referral Wed. and Fri. 9 am - 5 pm
See more on their web site.


You may click here to return.