WHAT TO DO IN CASE OF AN EMERGENCY

When you need police, the fire department, or an ambulance immediately, call 911.
In general, if you are being hurt or threatened, call 911.

Behavior and Medical Problems CALL Problems with Paying for Housing CONTACT Other Problems CONTACT
Crisis Center Hotline (24-Hour Telephone and Walk In) Contact the Montgomery County Crisis Center for problems dealing with stress, mental illness, or emotional instability when a response should not wait. If you or someone you know is thinking about suicide, contact the Center. The Center is at 1301 Piccard Drive, near West Gude Drive. It is accessible from Ride-On bus routes 63, 45, 66, and 54. The Center and its crisis line are always open. 240-777-4000 Emergency
Services

for Housing
If, for example, you are about to be evicted or have received a utility turn-off notice
Call an Emergency Services Specialist for assistance.
Assignment by Zip Code is given in the table found here.
Abused Persons Crisis Line
If you need shelter today from the abuse of a spouse or partner (24 Hr)
240-777-4673
Poison Emergency (if exposed to poison) 1-800-222-1222 For eviction-protection interest-free loans up to $250. Call "Hand to Hand" (Community Ministry of Montgomery County)

For utilities help as a last resort, if there’s a cut-off or re-connect notice, Catholic Charities may help.


When there's an eviction notice, as a last resort, call DHCA 240-777-3659.
301-315-1107, Monday - Thursday,
9 am - 1 pm



301-942-1790
Applicants need to take documentation to HHS. Eligibility info is in FSS closet under "Catholic Charities."
Rape-Sexual Assault Victim Crisis Line
(24 Hr)
240-777-4357
If your problem can wait
for regular business hours,
these are the Service Eligibility Units:
Germantown
Rockville
Silver Spring
240-777-3591
240-777-3120
240-777-3066
Child Abuse and Neglect Reporting Line (24 Hr) 240-777-4417
        Bioterrorism Hotline (24 Hr)

Rat Complaints

For food in an emergency, "Fish & Help"
and "Manna" - referrals made prior to 10 am will be granted for the same day at the Rockville location.
240-777-4200


240-777-3986


Check the "Fish and Help" locations here

and

more about Manna is here.
Click here for more options   Click here for more information   Click here for additional responses to emergencies  

If a referral is needed, see the case manager or mentor.


It is possible to prepare for some kinds of emergencies, and it is wise to buy items that will allow you to survive the emergency conditions of storms and power failures. The Montgomery County Homeland Security Department recommends that all families have these items stored "just in case." And if you ever need to evacuate, carry as many of these items as possible:
  1. Water - three gallons per person - refill every six months
  2. Food - nonperishables such as canned meat, bottled juice, powdered milk, and crackers
  3. Manual (not electric) can opener
  4. Change of clothes
  5. Medications - at least three days worth of prescription drugs
  6. Flashlight (Do not use candles if the lights go out.)
  7. Battery-powered radio
  8. Hygiene items like soap, toilet paper, and a toothbrush
  9. First aid kit - include bandages and antiseptic

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